01233 223344
info@virtec.co.uk
Latest News
Virtec IT Solutions had the great pleasure of sponsoring "Making Ellie Count" this weekend at Ramsgate Football Club with proceeds going to The UK Sepsis Trust. David and his family were there representing the company and enjoying all the afternoon had to offer! We support I.T. for you! www.virtec.co.uk 01304 279179 / 01233 223344
Meet Ben, our 2nd Line Support Engineer. - He plays a crucial role in our helpdesk operations, being one of the initial points of contact for customers seeking technical assistance. His efficiency, problem-solving skills, and deep understanding of technical issues make him a valuable asset in resolving customer queries promptly and effectively. Ben's ability to quickly assess and address issues not only saves time for our customers but also contributes to a positive overall experience with our support services. His knack for clear communication and patience in guiding customers through troubleshooting processes further reinforces his position as a reliable and knowledgeable support engineer. We support I.T. for you! www.virtec.co.uk 01304 279179 / 01233 223344
Thats right! We can now source branded devices! - These fantastic-looking laptops were produced for one of our lovely clients and are great for showing off your branding, reducing the risk of theft, and adding a layer of protection to the device too! We can offer these options for both New and MAR (Microsoft Authorised Refurbished) products with our partners at RDUK. We support I.T. for you! www.virtec.co.uk 01233 223344 / 01304 279179
A fantastic client review! ⭐⭐⭐⭐⭐ “Virtec have provided our IT services for several years. Without any doubt moving to Virtec was the best thing we could have done. Their customer service is exceptional. I recommend Virtec unreservedly" - Gary Costain (client since 2019) We support I.T. for you! www.virtec.co.uk 01233 223344 / 01304 279179
Here when you need us most! Same day, on-site support when our clients need us! Enjoy peice of mind, knowing our staff are on hand, 24/7/365 to assist your company in an emergancy! Our array of support coverage guarantees that your systems will remain updated, secure, and dependable. In the event of a worst-case scenario, rest assured that we will promptly be by your side. We support I.T. for you! www.virtec.co.uk 01233 223344 / 01304 279179
Meet Conner, our Helpdesk Manager. - He is the lead client liaison for all incoming technical support calls and enquiries. He has a strong passion for the role and a commitment to ensuring service excellence when supporting clients. Conner started working in IT via an apprenticeship in 2012, which saw him progress through the ranks in an IT support helpdesk environment. He has "always had an interest in IT/computers/technology growing up and when I left school, IT was the only field I could see myself working in". His dedication and drive have since seen the establishment of Virtec IT Solutions with his fellow colleagues James Skingle and David Meares in 2018. We support I.T. for you! www.virtec.co.uk 01304 279179 / 01233 223344
Meet James, our Chief Technical Officer. It is his job to make sure the company stays up to date with the latest technologies. Every company works in a different way and each one requires a different solution, so the best offering for the customer must be determined. Once implemented it is then his responsibility to make sure that it is documented so that the rest of the team know how to efficiently support the new deployment. He does a split role between the helpdesk and onsite visits, as well as attending meetings with new and existing customers. "Like most IT engineers I have always had a passion for technology, but I always considered IT more of a hobby than a career. However, I found that the more I learnt about computers and technology, the more I wanted to pursue it as a career." We support I.T. for you! info@virtec.co.uk 01304 279179
Last week the team were at a client's site getting their 3rd Haas CNC milling machine connected to their network so staff can send designs straight to the machine instead of using USB sticks back and forth! Decreasing unnecessary trips and increasing productivity! We support I.T. for you! info@virtec.co.uk 01304 279179 / 01233 223344
Meet David, our Chief Communications Officer. He oversees liaising with clients in relation to their systems and requirements, promoting the business by attending networking groups, and keeping up to date with all the latest technology and services. He still loves to get involved in the engineering side of things and carries out installs and site visits where needed. "When I was just 4 years old my parents bought an Amiga 500 computer and I was hooked! Some kids wanted to be a fireman or a doctor, my response was always “computer man”. Since then I have had a keen eye on technology and throughout the years built up my skills in the IT world." We support I.T. for you! info@virtec.co.uk 01304 279179
The Virtec team have had the joy installing a guest wi-fi and Point to Point system for an AirBnb. This involved covering multiple independant buildings and hiding the wireless systems in cupboards and lofts (at the request of asthetics) and getting the broadband across a field and tennis court! #networking #structuredcabling #wifi #guestwifi #virtecit We support I.T. for you! info@virtec.co.uk 01304 279179
The Virtec team has been hard at work in London installing the second part of a multi-phase project connecting structured cabling and fibre to a BMS system that controls heating, lift comms, CCTV and many other systems. #networking #structuredcabling #fibre #BMS #virtecit We support I.T. for you! info@virtec.co.uk 01304 279179
Virtec IT are proud to be sponsoring the local Childrens Summer Multi Sports Camps at Polo Farm, Canterbury. Dates: 25-29th July and 15-19th August. Children receive coaching in 5 different activities a day by qualified, experienced coaches with a max ratio of 1:10. Sessions are adapted to suit all levels and take place at a fantastic sporting facility. Visit https://buff.ly/3P5MTLe for more info.
Sorry we have been a bit quiet, it's been a busy few months for the team! We've had major installs, been taking on new sites and keeping all our great clients up and running! Currently on the workbench we are prepping 15 new laptops for a client ready for next week too! Virtec IT - 01304 279179
A busy weekend for our installation team at the weekend! Replacing multiple servers, backup systems and networking equipment into consolidated kit (with virtual servers and a new cabinet) to ensure no down time for the client on return to the office Monday morning! - We do I.T. for you! - 01304 279179
Do you want to... Send documents to clients that can be signed electronically? Do you want to send securely encrypted documents? Do you want to send large files to clients? - If the answer to any of this is yes, then with Virtec IT Solutions and our partners Frama, we can help! - Call us on 01304 279179
Free IT Auditing - Let us provide you with a complete audit of all your systems. We can review Hardware, Warranties, Antivirus and Security, Software Compliance and everything in between! We will give you all the information you need to ensure your IT Systems are the last thing on your mind! - 01304 279179
In these challenging times, we would like to advise and ensure our clients that we are continuing to operate and maintain all our clients IT infrastructure. We will continue to do as much work remotely as possible but as key workers we will still be attending sites to keep key systems up and running for all those with services with us. Rest assured the health and wellbeing of our clients and employees are of the utmost importance and we will be ensuing we adhere to guidance and updates from the government and governing bodies during this time. We would also like to take this opportunity to acknowledge and thank all other key workers and frontline care staff for the tremendous effort in putting your country and communities first so that we can all come through this together. - The Virtec IT Team
