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IT Support
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IT Support
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Want confidence from an IT system that works when you need it? We can make it a reality with our dependable IT support solutions.

At Virtec we aim to be more than a voice at the other end of the telephone. We are an important extension of your business, you’re dedicated IT department. Our team employ a personable approach, taking time to get to know you, your business and its infrastructure. With this knowledge we can better spot flaws and deploy more affordable, targeted solutions that better serve you.

Virtec IT Solutions and IT Support

We are more than an IT company, we are a trusted advisor and partner who value client relationships.

IT Support

With over 20 years’ worth of combined experience, our IT Support team can recommend, advise and project manage via our IT Remote Support services in Dover.

Cloud Computing

Utilising the cloud to place files, emails and the sharing of information easily across multiple devices. Our cloud based services team can help your Kent based business.

Backup Systems

Virtec IT Solutions can provide an online backup solution which is a fully automated online data backup service.

Wireless

We are specialists in site to site wireless antenna installation and setup. No need for physical cables to connect a new or existing building into you main network.

Email

Our IT Support services in Dover can provide expert guidance on how to migrate your email data and outlook PST files across to office 365 cloud with ease.

Connectivity

We are partnered with a marketing leading cloud based telephone solution provider who can deliver the benefits of a modern enterprise phone system without the need to buy, install or maintain one.

IT Security

IT security can prevent unauthorised access to assets such as PC's, networks, servers and data. The right IT security can protect the integrity and confidentiality of sensitive information.

Microsoft Office 365

Office 365 gives you secure access to your email, documents, contacts and shared calendars letting you work from virtually anywhere.

PC and Server Monitoring

We can proactively monitor your hardware and software using our 24/7 Server monitoring software. Ensuring that your systems are monitored and kept up to date.

Our Personal, Tailored Approach

Many IT Support technicians react to each situation as it arises and then read off a script. At Virtec we go one step further, we believe in a personal approach. Our team take the time to get to know each client and their set-up. Because we know our clients we can do more than provide support when something goes wrong. We can make recommendations that fix issues before you even know they’re a problem, so you experience less downtime and time wasted trying to fix IT problems.

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A Friendly, Knowledgeable and Dependable Team

Our team have over 20 years of combined experience in providing IT support and cloud computing capabilities for businesses and end-users in east Kent. Our experience allows us to quickly and accurately identify and resolve a wide range of IT related issues, from: Server problems to hardware failures, viruses and 3rd party software. Through our many years experience we have also seen first hand the importance of preventative maintenance such as: security patching, reliable backups and monitoring. As businesses rely more and more on technology and data breaches become more of a threat, the benefits are clear.

Get in Touch

If you’re interested in our IT support services, please contact our expert team today or call 01304 279179 to arrange your FREE IT audit.

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